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Fast Food Workers Reveal What You Should Never Order At Their Restaurants

"Grilled chicken" is almost always a no-no.

By Rheanna O'Neil Bellomo, Charlotte Chilton and Katie Dowd / SF Gate / Jessica Booth
Fast food, Junk food, Food, Dish, Big mac, Hamburger, Cuisine, Original chicken sandwich, Kids' meal, Whopper,
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There's no denying that, at times, fast food can be pretty gross. But some of it is definitely more gross than the norm. And now, thanks to some fast food workers posting on Reddit, the not-so-nice insider secrets have been revealed. We sifted through several threads to see which menu items are the worst culprits. And it's not just a case of funny food fails or horror stories like employees using utensils to style their hair in the kitchen—some of these tips are really practical. Like, if you're in a big rush, chicken might not be your best bet.

Keep in mind that many of these restaurants are franchises. And not every franchise has the same rules or standards, although some would argue "don't order tuna" at a fast food restaurant is a hard-and-fast rule regardless of where you go.

1

Steak n Shake

Steak N Shake
Richard Jordan//Getty Images

"I worked at Steak n Shake for a while. Pretty much the only thing I'd never order is a BLT. You're paying like $6 for two pieces of toast and two strips of bacon. The problem is that the BLT is supposed to be made with 4 strips of bacon (8 pieces when broken in half) but nobody does this, usually due to managers trying to invisibly cut costs." — AdronScyther

"Chili is a no-no, they never ever cycle their grease, they never clean the shake station, and never ever have enough employees to run the place properly so nothing ever gets done." — Commission1888

2

Panera Bread

Plates of food on the counter inside Panera Bread.
Jeff Greenberg//Getty Images

"Any of the soups. Soups were frozen in a bag and shipped. They were thawed using a "re-thermalizer," a sink full of heating elements that boiled water. Yeah well, that sink wasn't cleaned out all the time, sometimes bags burst. Soup that survived was cut open with a pair of scissors, usually a pair from the managers office or from the prep line, they weren't too picky during dinner rush. Then it was poured into a pitcher. Then transferred to soup line. Problem: the pitcher was hardly ever cleaned, if poorly rinsed out could be considered cleaning." — Demonic_Toaster

"I work at Panera and refuse to drink the lemonade unless I know I was the one who cleaned it the night before. I've witnessed my coworkers running water through it and setting it right back without using any sanitizer. All of the lemon pulp is still caked on the side and they call it good." — MarkToasty

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3

Little Caesars

Company Signs
Geri Lavrov//Getty Images

"Don’t EVER get the breadsticks at Little Caesar’s. Literally tons of day old butter are painted on to the bread. I’ve seen co workers pick up breadsticks off the ground and put them back in the bag just because they are in a rush." — Nico6001

4

Tim Hortons

Business Logos in Edmonton
NurPhoto//Getty Images

"The soups are frozen (and have found maggots in them before), the sandwiches are alright but it's iffy most of the time. I suggest sticking to the bagels and butter/cream cheese. Those aren't made in store but it's better than pretty much anything else. (I'm not a fan of timmies coffee/drinks but that would be the next best thing)." — octopus_salad

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5

Jersey Mike's Subs

An East High School student enters Jersey Mike's Sub shop across from the school on Colfax Ave at Columbine St. Thursday morning. Andy Cross, The Denver Post
Andy Cross//Getty Images

"I worked at Jersey Mike's subs. The only thing I wouldn't eat is the chicken parmesan. It's a frozen pre-breaded chicken patty that we just microwaved for a few mins that just turns to mush in the sandwich. It was gross, stick to the cold cut subs or cheesesteaks." — Dr_Schalke

"No employee would ever touch the chicken parm or the meatball sub. The meatballs were frozen Tyson Beef that are boiled and thrown in spaghetti sauce." — ravioliguy12

6

Checkers

The drive-up window at Checkers in Ellenton.
Jeff Greenberg//Getty Images

"I would never, ever, ever, in a bazillion years, eat any fast food place's chili after working there. The "chili" is just the past few day's unsold, sat in the heater too long to sell as a hamburger, meat that gets chopped up and thrown in some chili seasoning and beans. The batch of chili was never thrown out, just always sat there getting replenished with new chili sauce and meat, so some of the chili in there was months old at least." — DuctTapeChainsaw

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7

Panda Express

Fordham Road Central Business District in New York
Richard Levine//Getty Images

"I work at Panda Express and you should never order orange chicken. Yeah it might be the most popular item, but sometimes when it isn't busy, and the food get dried up, we put uncooked sauce on it to make it more moisturized. Even my manager says its ok, as long as I do not do it in front of the customers. Panda Express is disgusting..." — Sup3rh3r0_31

"Most of the food at Panda Express is kept in a more sanitary environment than you would expect but I wouldn’t get the mixed veggies, fairly often we would get shipments of carrots that were clearly bad, like gooey and moldy but I was told to cut around the gross parts and then the carrots still got used." — ShorforAlec

8

Domino's

Big companies in Warsaw
Gallo Images//Getty Images

"At Dominos, don't order the Philly steak or American cheese, it's only used on the sandwiches and one specialty pizza so it usually goes bad and we have to throw it out often." — whyamiupattwoam

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9

Burger King

fast food restaurants remain firm favourites with uk consumers
Matt Cardy//Getty Images

"If you're really short on time, don't count on chicken tenders or grilled chicken sandwiches or salads being made quickly at Burger King. I remember that the tenders took forever to cook and we didn't really make them that often, so most times they were made to order. Same for the grilled chicken." — shmandameyes

"The fish sandwich. It's a rectangular piece of fried fish and breading. Absolutely disgusting. They also keep some surplus so they don't have to make it new each time someone orders it, so you may be getting old fish." — thesituation531

10

Chick-fil-A

chick fil a
Boston Globe//Getty Images

"Don't order grilled foods if you're gluten-free. While technically gluten free — a lot of cross contamination can occur. Be specific to be safe. Oh, and don't order a standard salad at night, it was probably made that morning. Request something else on it and it'll be fresh." — SwagSorcerer

"Only thing i would be iffy on is the chicken salad sandwich. We cool some of the chicken once its hold time is up and de-bread it and use it in the chicken salad. but other than that not anything really bad or gross." — deleted user

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11

Taco Bell

taco bell menu items, headquarters and restaurant shoot
Joshua Blanchard//Getty Images

If you're trying to get in and out quickly next time you're at Taco Bell, forget about ordering a quesadilla. "It has to be steamed and grilled. It's the only item that I can think of that needs both besides the AM Crunchwrap." — Shamm-Wow

And if you're vegetarian, vegan or have an allergy, it might be best to skip breakfast. "The meat products are kept on one side of the hot line, and the veggies on the other side of the cold line. No contact. Exception is bacon, in the mornings, is placed on the veggie side." — donkeypunch9000

12

A&W

a and w food in a tray
Roberto Machado Noa//Getty Images

"During the afternoon and evening, it's best to skip ordering from the breakfast menu at A&W. "It is kinda stressful for expediting the flow of normal orders because it takes so much longer. We can't do over hard eggs or sausage links and it'll be a 4-8 minute wait." — mkins

"Gravy at the Canadian A&W. One of the ingredients is literally a ladle of used fryer oil from the chicken fryer. It's really quite gross." — ExarchApophis

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13

Wendy's

wendy's fries, burger, frosty
Scott Olson//Getty Images

"Love Wendy's chili? Turns out the meat in it may be overcooked burgers from a few days prior. "If you have someone who can't seem to stop overcooking the beef you may end up with chili meat to last for three days. Chili meat is good for 7 days if I recall correctly. Occasionally, depending on how popular the chili sells on a given day, it is possible to have chili with meat cooked the same day." — zenkaifts

"My brother's girlfriend used to work at Wendy's and a saying there was (about fries): 'They aren't old until they're sold.'" — Wrinklestiltskin

14

Dairy Queen

dairy queen blizzard
Andrew Burton//Getty Images

"Salads from DQ are a rip off. They just recently down-sized them while changing the bowl to make it look like the same amount. Over $5 for 3 ounces of old lettuce, cabbage, carrots and even older grilled chicken." — obeyyourbrain

"If you go into DQ for anything other than a Blizzard or a burger, you are at fault." — 37214

"The burgers suck, too, unless you're into flaccid, 6-hour-old bacon held at room temp." — obeyyourbrain

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15

Sonic

sonic burger
Scott Olson//Getty Images

"Don't get the chili. It comes in a bag, gets warmed up in a metal tub and then sits for 10 hours until we run out and replace it, it's also just not very good to begin with. If you're allergic to any kinds of foods be weary, onions are in the same dressing station as the rest of the condiments and cross contamination is not our problem. The same goes for peanuts with the shakes." — AntProtein

"Don't eat the ice cream from Sonic. I can't say this applies to every Sonic, but it was a big problem at the one I worked at. The ice cream comes in a bag and you pour it into a bucket in the bottom of the machine. Not too hard, right? Nah, people would spill it all the time and the lid to the bucket wasn't secure. Then they would leave it until it grew mold (sometimes even inside the bucket,) then we would have to take the entire machine apart and sanitize EVERYTHING." — MissApocalypse

16

Subway

subway sandwich
Joe Raedle//Getty Images

"At our Subway, the 'oven roasted' chicken was actually boiled in a microwave." — Hotpotabo

"Tuna sandwiches. 80% mayonnaise." — karma_virus

"Subway, tuna is literal poison in a container. It is always several days older than expiration. I used to walk on shift and throw it out by look alone." — Reaverx218

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17

McDonald's

mcdonald's french fries
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"I used to work at McDonald's. There have been some 'McDonald's Life Hacks' going around the Internet for a few years now. Please don't do any of them because then one or both of the following will happen: 1) Your order will take forever. Yes, I get that you want fresh fries. Are you really willing to wait the four minutes for that? And if you are, do you promise not to complain about the wait? 2) You will be up-charged for certain ingredients. Like the "Poor Man's Big Mac" (A McDouble with Mac Sauce and shredded lettuce). We will up-charge you $0.30 for the Mac Sauce, and $0.20-$0.30 for the shredded lettuce." — ajd011394

"When I worked there in Canada, McDonald's grilled chicken could sit there for a long time. So can the filet o fish. Usually they're on top of it, but s--- happens. ... I've done a 4 hour shift and just forgot to throw out the old grilled chicken and make new ones because nobody ordered it, and it had already went past the timer when I got on so there was no beeping to remind me. It sounds stupid and it was. We're all human and humans are dumb, though." — CaseyTwist

18

Starbucks

starbucks cup
SAUL LOEB//Getty Images

"Don't order something from the 'secret menu.' We sure as s--- don't know what a Snickerdoodle frappuccino is, as it is not a menu item. Employees would be more than happy to make you a drink if you just explain the recipe rather than the name of it." — justine7179

"All Starbucks food is reheated frozen food. Ridiculous how little people realize that. Doesn't mean it doesn't taste good, it's just not fresh at all and incredibly overpriced." — likeabaker

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19

Chipotle

chipotle burrito
Scott Olson//Getty Images

"I used to work at Chipotle, and never ever ever order the tacos. You get less than half the regular portions. Instead, order a bowl with whatever you want in it, then ask for the taco shells, hard or soft, on the side." — KourageWolf

20

7-Eleven

7 eleven store
SOPA Images//Getty Images

"I'm gonna say any of the taquitos or hotdogs from around midnight up through about 4 or 5am. Around midnight you can be assured that these are now high-mileage. That hotdog might have more miles than your car." — novelty_bone

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